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Chainstitch embroidery, heat pressing, and laser engraving. Each method works on different materials — textiles, apparel, and hard goods like tumblers and leather. You can book one method or combine all three at the same event.

At least 3-4 weeks for standard events. For large activations or peak season (festivals, holidays), 6-8 weeks gives us time to design your personalization menu and coordinate logistics.

Stitch Letter is based in Glendale, California and serves Los Angeles, San Francisco, San Diego, Sacramento, Palm Springs, Las Vegas, Arizona, and New York. We also travel for the right projects anywhere in the US — reach out if your event is somewhere else.

A table or two and access to a standard electrical outlet. We bring everything else — machines, materials, signage, and operators. We will coordinate load-in details with your venue ahead of time.

Throughput per station: heat pressing 20-30 items per hour, laser engraving 40-60 items per hour, and chainstitch embroidery 2-5 minutes per piece (roughly 12-30 items per hour) depending on complexity. For high-volume events, Stitch Letter brings multiple stations and operators to raise total capacity.

We can do either. We offer a curated selection of blanks — denim jackets, tote bags, t-shirts, tumblers, leather goods — or we can work with items you supply. If you are sourcing your own merchandise, we will share material requirements ahead of time to make sure everything is compatible.

Stitch Letter prices every event with a custom proposal rather than a fixed rate, because cost depends on the services you choose, the number of stations, event duration, and guest count. Send your event details and we will send a quote within 48 hours.

Yes. We work from your brand guidelines to match thread colors, transfer designs, and engraving templates. Before the event, we create a custom design menu and share proofs for your approval. Everything at the station — signage, materials, and setup — can be aligned with your brand.

Stitch Letter scales from intimate gatherings to large festivals. A single-station setup fits 30-50 guests, while activations of 500+ attendees are covered by multiple machines and a crew of 6-12 operators to keep lines moving.

Yes. Our equipment is portable and designed for on-location use. For outdoor setups, we need a covered or shaded area, a stable work surface, and access to power.

Setup typically takes 30-60 minutes depending on the number of stations. Breakdown is about the same. We coordinate load-in and load-out timing with your venue or event team ahead of time so everything runs smoothly.

Chainstitch embroidery uses a single continuous thread guided by hand, creating a fluid, organic line with a raised texture, while regular machine embroidery uses pre-programmed digital patterns with multiple thread layers. The key difference: chainstitch is freehand and one-of-a-kind because each piece is guided by the operator, not a computer.

Yes — every item is a keepsake guests take home. The whole experience is built around it: a guest chooses their design, watches it being made live, and walks away with a finished, personalized piece. For brand activations and corporate events, this turns an ordinary giveaway into something attendees actually keep and remember.

We bring the machines, materials, and trained operators to your venue. Before the event we design a custom personalization menu with you. On-site, guests choose a design, our operator creates it in real time — chainstitch embroidery, heat press, or laser engraving — and the guest leaves with a finished item. Setup takes 30-60 minutes and needs a table or two and a standard power outlet.

Yes. We are based in Glendale, California and regularly work events in Las Vegas, Arizona, and New York, alongside Los Angeles, San Francisco, San Diego, Sacramento, and Palm Springs. We travel for the right projects anywhere in the US — reach out with your event details and we will let you know.

Choose by item type and crowd size: chainstitch embroidery for premium keepsakes on denim, tote bags, and apparel (2-5 minutes per piece); heat pressing for high-volume apparel and hats (20-30 items per hour per press); and laser engraving for hard goods like tumblers, leather, and wood (40-60 items per hour). Many events combine all three, and Stitch Letter helps you choose based on guest count and goals.